El Skal Internacional Madrid cuenta desde este mes de noviembre con un nuevo socio: Se trata de Roland Kapl, cuyas actividades profesionales las encontrarás en el documento adjunto.
Roland Kapl
Managing Director
Trends Hospitality Services S.L. (Spain)
Roland
Kapl is Managing Director of
Trends Hospitality Services S. L. (Spain)
a consulting firm in Barcelona, Spain, offering professional sales &
marketing consulting and training services to the hospitality industries with a
major focus on upmarket hotels.
Having started his career
in hotel sales & marketing more than thirty-five years ago, his
international experience includes consulting assignments and development
projects designed to strengthen sales & marketing skills within hospitality
companies, large and small.
Kapl gained his expertise
in more than 14 countries: in Europe, Asia, Australia, the United States of
America, Canada, Mexico and the Middle East. He spent the last 30 years in
Asia, mainly China, Hong Kong, Korea, Malaysia, Thailand, Singapore, India and
Indonesia.
The last 20 years have
seen rapid advances in the use of marketing and sales skills in the hospitality
industry. He has assisted many international organizations in adapting to these
changes and has dedicated his career to providing high quality learning
experiences for sales & marketing professionals. An engaging and popular
speaker/facilitator, Kapl consistently receives outstanding evaluations from
participants.
Kapl developed programs
and course curricula in a variety of areas including: Yield Management, Strategic Marketing Planning, Overcoming Objections,
Negotiating for Results, Market Action Programs, Reservations, Sales &
Marketing Coaching, Basic Selling Skills, Client/Account Management, Leadership
and Simulation Workshops.
An automated Marketing
Plan Software System (MAPS®
- 3rd Version) for hotels of all sizes & markets was
developed under the leadership of Kapl and has met with great success in many
of the finest hotels in Europe, Asia Pacific, Australia, Middle East, USA, Mexico
and Canada.
Kapl now lives in Madrid,
while his office is located in Barcelona, Spain.
